About us Home Healthcare Dallas Texas, Senior care at home,Mesquite texas,Carrollton Texas

We understand the importance of providing the Best Care and support for your loved ones Texas Best Care exist to provide the highest level of care for our patients. We are committed to showing kindness and respect in treating our patients with the dignity the deserve.

We also focus on giving the best care by working together with the physicians, the patient and their families to create the Best Care environment for each patient.

Texas Best Care Home Health, hereinafter referred to as "Agency", will participate and be in compliance with federal, state and local laws and regulations.

Agency will also comply with accepted professional standards and principle, as well as disclosure of ownership and management information.

Agency utilizes the Home Health Nursing Procedures by Rob Rice for clinical procedures.

Agency does not provides infusion therapy, pediatric service, or psychiatric service.

Agency does not participate in the physician delegation process.

Agency does not utilize volunteers in any capacity.

1. Receive a timely response to your request for nursing services.

2.Be given information regarding policies, charges for services, and information and assistance for third party reimbursement.

3. Have your care and services coordinated with other health care providers involved in your care.

4. Be given appropriate and professional quality health care without discrimination against your race, color, sex, religion, creed, sexual preference, diagnosis, or age.

5. Be treated with courtesy and respect by all who provide care to you.

6. Be free from physical and mental abuse or neglect.

7. Be given proper identification by name and title to everyone who provides care to you.

8. Be informed of and give consent for any procedures.

9. Be given, upon request, information regarding your diagnosis, treatment, alternatives and risks in a language you are able to understand.

10. A care plan which will be developed to meet your individual needs. You and your family may participate in the development of a care plan.

11. Be assured of private and confidential treatment.

12. Review your clinical record.

13. Be given information regarding discharge, transfer, or termination of service.

14. Request changes or make complaints regarding services.

15. Control decisions about accepting or refusing any medical care including life sustaining treatment under the provisions of the Patient Self Determination Act.

16. Expect that Texas Best Care Home Health, Inc. will abide by the provisions of your Advance Directive.

17. Voice any complaints regarding services provided by any Texas Best Care Home Health, Inc. employees. Complaints regarding personnel should be directed to the Nursing or Home Health Aide Director. All complaints will be investigated and the patient will be advised of the disposition of said complaint. Complaints regarding any office staff member may be directed to the President or Vice-president. All complaints will be investigated and the patient will be notified of any actions taken.

18. Pain Control - Texas Best Care Home Health, Inc. will support you by providing information and by assessing and assisting in your pain control plan.

19. We will respect your cultural, psychological, spiritual beliefs and will respect your right to personal dignity.

20. Texas Best Care Home Health, Inc. supports your right to pastoral and spiritual services.

Serving the DFW Metroplex and the following counties:

Collin

Cook
Dallas
Denton

Ellis

Erath

Fannin

Grayson

Hood

Hunt

Johnson

Kaufman

Navarro

Palo Pinto

Parker

Rockwall

Somervell

Tarrant

Wise